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Learn how to use AI tools to improve customer support with CompTIA AI Customer Support Essentials.
What you'll learn
- Use AI to answer and route customer requests
- Write better responses with AI
- Protect customer data
- Keep the human touch
Course outline
- AI in Customer Support
- AI tools for support
- Better Service with AI
- Responses and knowledge
- Responsible Use
- Privacy and escalation
There are no items in the curriculum yet.
MohamedAli
0 Students2436 Courses
No. The exam fee is paid separately to CompTIA.
Online with an instructor. The schedule is shared before the course starts.
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Assessments: Self
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Skill level Beginner
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