Collaboration Communications Systems Engineer Associate (MS-721)

Learn to plan and deploy Microsoft Teams meetings, Teams Phone and Teams Rooms and prepare for exam MS-721. The course follows the official skills measured.

What you'll learn

• Plan Teams meetings, phone, devices and network
• Configure meetings, webinars and town halls
• Implement Teams Phone, auto attendants and Direct Routing
• Manage Teams Rooms and devices

Course outline

1. Plan and Design Collaboration Communications (20–25%)
   • Teams meetings design
   • Teams Phone and PSTN connectivity
   • Teams-certified devices
   • Network preparation
2. Meetings, Webinars and Town Halls (15–20%)
   • Teams meetings
   • Audio Conferencing
   • Webinars
   • Town halls
3. Implement and Configure Teams Phone (30–35%)
   • Teams Phone policies
   • Auto attendants and call queues
   • Emergency calling
   • Licenses, numbers and policies
   • Calling features
   • Direct Routing
4. Teams Rooms and Devices (20–25%)
   • Manage Teams Rooms and devices
   • Teams Android devices
   • Teams Rooms on Windows
   • BYOD spaces and bookable desks